ReviewMitra

What is the sentiment safety lock?

The sentiment safety lock is ReviewMitra's protection against AI posting a bad reply to a bad review. Reviews rated 1 or 2 stars are never auto-posted blindly; they are flagged for human review so the owner can check the tone and facts before anything goes public. This matters because a careless reply to an angry customer can do more damage than no reply at all. The lock works with the QR Booster, which already routes unhappy customers to private handling, giving the business two layers of protection: fewer public complaints, and careful replies to the ones that do appear.