Help Center
Answers, plainly written
71 detailed answers across 13 categories — written to answer directly, then explain.
Getting Started
5 answers
Website Development
5 answers
App Development
5 answers
Pricing & Payments
5 answers
Delivery Timelines
5 answers
OpenBill Pro
8 answers
ReviewMitra
8 answers
GST & Billing for MSMEs
5 answers
WhatsApp Automation
5 answers
UPI QR Payments
5 answers
Google Review Management
5 answers
Security & Privacy
5 answers
Support & Maintenance
5 answers
Results for “ReviewMitra” (23)
- Getting StartedWhat is OpenSoz?OpenSoz is an India-focused developer platform that builds SaaS products, websites and mobile/web applications for online users and businesses. It also ships it…
- Getting StartedWho is OpenSoz built for?OpenSoz is built for online users and businesses in India, from a single shop owner who needs a website to a growing business that needs a web app, mobile app o…
- Getting StartedHow can I contact OpenSoz support?You can contact OpenSoz support at support@opensoz.com, which is the main support and business email. The addresses info@opensoz.com and query@opensoz.com are a…
- Pricing & PaymentsHow much does an OpenSoz website cost?OpenSoz does not publish fixed service prices, because a basic website and a complex build are very different jobs. Instead, every project gets a custom quote a…
- Pricing & PaymentsHow do I pay for a custom project?Payment for a custom project is confirmed in your quote and in the order terms before work starts. OpenSoz works on order, so the quote, scope, timeline and pay…
- Pricing & PaymentsIs there a free trial or free review?Yes, in two ways. Every custom project starts with a free requirement review and a custom quote — you pay nothing to find out what your project would cost and h…
- ReviewMitraWhat is ReviewMitra?ReviewMitra is OpenSoz's AI review reply and reputation management product for Indian MSMEs, including clinics, salons, gyms, restaurants, retailers and IndiaMA…
- ReviewMitraHow does ReviewMitra reply in Hindi and other languages?ReviewMitra uses Gemini 2.5 agentic AI to detect the language of each review and reply in that same language. If a customer writes in Hindi, the reply is drafte…
- ReviewMitraWhich review platforms does ReviewMitra cover?ReviewMitra aggregates reviews from Google Maps, Facebook, Justdial and IndiaMART into a single dashboard. This is important because Indian customers leave revi…
- ReviewMitraWhat is the QR Booster in ReviewMitra?The QR Booster is ReviewMitra's smart in-store QR that routes happy customers and unhappy customers differently. Customers who had a good experience — typically…
- ReviewMitraWhat is the sentiment safety lock?The sentiment safety lock is ReviewMitra's protection against AI posting a bad reply to a bad review. Reviews rated 1 or 2 stars are never auto-posted blindly; …
- ReviewMitraCan ReviewMitra manage multiple businesses?Yes. ReviewMitra includes a multi-business switcher for up to 5 locations, so an owner with several branches, clinics or stores can switch between them in one a…
- ReviewMitraWhat are ReviewMitra plans and prices?ReviewMitra plans, all plus 18% GST, are: Nano at ₹79/month, Starter at ₹149/month, Growth at ₹249/month, and Pro Unlimited at ₹399/month. Nano suits a single s…
- ReviewMitraIs my business data safe in ReviewMitra?ReviewMitra uses AES-256 security and email verification to protect business accounts and review data. AES-256 is a widely used encryption standard for data at …
- WhatsApp AutomationHow can WhatsApp help my small business?WhatsApp helps a small business because customers already use it every day. Bills, payment links, order updates, appointment reminders and review alerts can all…
- WhatsApp AutomationWhat is OpenWA WhatsApp dispatch?OpenWA WhatsApp dispatch is a way to send WhatsApp messages by scanning a QR code, without paying per-message Meta charges. OpenBill Pro uses it to send bills a…
- Google Review ManagementWhy do Google reviews matter for my business?Google reviews matter because they are often the first thing a new customer sees when searching for a business like yours. A strong rating with recent, genuine …
- Google Review ManagementHow should I reply to a negative Google review?Reply to a negative review calmly, quickly and publicly, but without arguing. Thank the customer for the feedback, apologise for their experience, and invite th…
- Google Review ManagementHow should I reply to a positive Google review?Reply to a positive review warmly and specifically — thank the customer by what they praised, whether it was the food, the service or the atmosphere, and invite…
- Google Review ManagementHow do I get more Google reviews?You get more Google reviews by asking at the right moment — right after a good experience, when the customer is happiest. A simple in-store QR, a WhatsApp follo…
- Google Review ManagementCan I delete a bad Google review?In most cases you cannot delete a genuine bad review yourself, because Google only removes reviews that violate its policies, such as fake reviews, spam, or abu…
- Security & PrivacyHow does OpenSoz protect my data?OpenSoz protects your data with standard security practices, including encrypted connections, access controls, and careful handling of the data needed to run it…
- Support & MaintenanceHow do I get help after my website or app launches?After launch, help is available through maintenance and support. Email support@opensoz.com with your project details or request ID, describe the issue, and incl…
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The complete guide to GST invoices, UPI QR and GSTR-1 for MSMEs.
Guide: AI replies to Google reviews
How to reply in Hindi and English with AI — without sounding robotic.